Refund policy

💳 Refund & Return Policy

At Onecompress, we want you to be completely satisfied with your purchase. If you experience any issues with your order, please review the guidelines below for refunds, returns, and exchanges.

🔄 Refunds / Returns

To be eligible for a refund, return, or exchange, you must first contact us within 60 days of receiving your order by emailing onecompresssocks@gmail.com.

• Once we receive your item, we will process a replacement (if available).

• If a replacement is not available, we will issue a full refund of the purchase price.

• Items must be returned in original condition unless defective or damaged upon arrival.

📦 Lost or Stolen Packages

Onecompress is not responsible for lost or stolen packages that are confirmed as delivered to the address provided at checkout. If this occurs, we will provide:

• Delivery confirmation details

• Date and time of delivery

• Tracking information

• Shipping carrier details

With this information, customers can open an investigation directly with the shipping carrier.

♻️ Exchanges

We typically only replace items if they are defective or damaged. However, we understand that situations may arise. If you need an exchange, please email us at onecompresssocks@gmail.com and our team will assist you.

🚚 Shipping for Returns

To return your product, please contact us at onecompresssocks@gmail.com for detailed return instructions.

• Customers are responsible for paying shipping costs to return items.

• Priority shipping fees and gratuities are non-refundable.

• We recommend using a trackable shipping method for your return.

⚠️ Important Notice

Due to global shipping delays in recent months, some orders may take up to 60 days to arrive. If your order has been delayed, please contact us immediately at onecompresssocks@gmail.com so we can resolve the issue as quickly as possible.

We value your trust and are committed to ensuring your satisfaction with every purchase.